Natalie Johnson is a multifamily property operations leader with consistent success developing maximum occupancy, retention and revenue for Gardner Tanenbaum Holdings. Mrs. Johnson started her career with GTH nearly a decade ago as a concierge and throughout her career has worked in every multifamily role and at all multifamily locations providing her with an extensive knowledge of Class A high rise and resort style properties. Mrs. Johnson is a graduate of The Disney Institute’s Approach to Quality Service and believes that an outstanding resident experience is a critical component of multifamily success. She designed GTH’s robust resident services program and concierge training and ensures their implementation to continually improve daily operations.
Mrs. Johnson holds the designations from The National Apartment Association as a Certified Apartment Manager and a Certified Apartment Portfolio Supervisor.